Payments & Billing
Payments & Billing
Your Water Bill
Payment Information
You may also contact the Horizon Regional MUD office at 915.852.3917 or on our new 24-hour customer service line at 800.579.4500
Your due date may have changed in February; please refer to your water bill for your billing cycle. You may also contact the Horizon Regional MUD office at 915.852.3917 or on our new 24 hour customer service line at 800.579.4500
Payment Options
The payment options available are as follows:
1.855.230.7396
Credit Card (Visa, MasterCard, Discover) fee of 5%. This option allows customers to sign up for recurring credit card payment at that time. There will be two separate transactions on your Bank or Credit Card Statement. One for the amount of the water bill and the other for the convenient fee. Click here to pay online.
As well as drive up payments are always welcome at our administrative offices at 14100 Horizon Blvd. A drop box is available for after-hours payments. Please only checks or money orders in the drop box, NO CASH.
Payments should be addressed to:
Horizon Regional M.U.D.
14100 Horizon Blvd.
Horizon City, TX 79928
Using checking acct and routing number fee of $1.00. This option allows customers to sign up for recurring ACH at that time.
Visa, MasterCard, Discover or Debit card (with logo) fee of 5%. There will be two separate transactions on your Bank or Credit Card Statement. One for the amount of the water bill and the other for the convenience fee.
Customer will be required to complete an authorization form to draft account. Fee of $1.00 will be added. The form can be pre-printed on the back of your statement.
The Billing Process
If payment has not been received by the due date, our computerized system
applies a 10% late fee to any account not paid.
If an account is still not paid, a termination letter will be generated to
those delinquent accounts with a set disconnection date.
If an account is still not paid, the system automatically takes the action
to disconnect and applies a delinquent fee ($25.00 first disconnect, $100.00 every disconnect after that) and $100.00 new deposit fee,
which must be paid, whether disconnected or not.
applies a 10% late fee to any account not paid.
those delinquent accounts with a set disconnection date.
to disconnect and applies a delinquent fee ($25.00 first disconnect, $100.00 every disconnect after that) and $100.00 new deposit fee,
which must be paid, whether disconnected or not.
